Ioniq Problems



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Sunday February 25, 2018 Ioniq Problems This week I read an article on Electrek from Jordan Kahn, a resident of Toronto, Canada, who has been experiencing some intermittent charging issues when trying to charge using the 110V charger that came with his Hyundai Ioniq Electric.

I know from experience that intermittent electrical problems can be really difficult to diagnose.  What usually happens is that you have the problem then take it to the dealership and try to reproduce the issue but everything works OK.  The minute you get the car home the problem starts to happen again.  Jordan is experiencing the same sort of frustrating problems and as of the time of writing his car has been off the road for 30 days with no fix in sight.


Other owners have also reported a similar problem and in some cases have found a solution.  When the temperature gets down well below freezing, ice can build up inside the charge port causing the connector from the charger to not make a reliable connection, which leads to charging failures.  The solution for some has been to warm up the charge port using a hair drier before inserting the charge connector.

There have also been reports of people having trouble removing the charger after charging is complete.  One person in the UK posted on a message board that she had to have the Automobile Association come out and disassemble the charge port to get the charge cable removed from the car.  There is a recall on the Ioniq electric that is for the inlet actuator replacement but I haven't been able to find if this is related to the charge cable issue.  There was a similar issue with the Prius Plug-in but it turned out to be a rubber seal in the charge cable connector that doesn't actually do anything and the fix is to remove it.


Talking of recalls, there is also a recall for the 2017 Ioniq electric that is related to a coolant leak that can get into the EPCU and cause the car to stall.  This problem does not appear to be an issue with the Ioniq being sold here in the USA.


Another problem that seems to an ongoing issue at Hyundai is a rumored shortage of batteries.  This was the primary reason that the Outlander PHEV took so long to reach the US.  Sales were doing so well in Europe that Mitsubishi just couldn't get enough batteries to meet demand so adding additional sales in the US did not seem like a good idea.  Now I am hearing that they are having similar issues with the Ioniq Electric where sales are so good that they didn't order enough batteries from LG Chem.  Hyundai are denying this but it seems like a good problem to have with the solution of ordering more batteries.


I have also heard complaints coming from the UK that range is below expected.  This appears to be an issue with two causes.  First the range given in the UK is based on the European test cycle which tends to give higher ranges than real world driving.  In the UK range is quoted at around 150 miles compared to the 124 miles of range given by the EPA here in the US.  The second issue is that the UK is experiencing a pretty cold winter and we all know that range can take quite a big hit in very cold weather.  One particular report quoted a wake up range of 117 miles which is much closer to the EPA number than the UK number but still turned out a little high when the owner was doing freeway driving in cold weather.


The Hyundai Electric is a pretty new car and as with all new car models you can expect a few teething problems.  I think for the most part the issue being experienced are not too bad, but if you are not prepared for the possibility of encountering such issues it is probably better to go with a more established model rather being an early adopter.  I expect Hyundai to really get a handle on this and the 2019 model year will really rock.


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